Returns & Exchanges

At MUA Makeup Academy, we want you to love your glow, which is why we offer a 30-day return policy for any unused or unopened products. If your purchase doesn't meet your artistry standards, our team is here to ensure a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and the reason for your return to receive a unique Return Authorization code.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.

• 3.
  Label and Post

  Attach the provided return shipping label to your parcel and drop it off at your nearest authorized postal carrier location.

• 4.
  Quality Check & Refund

  Once our beauty experts inspect the returned items, your refund will be processed back to your original payment method within 5-7 business days.